Shipping Policy

Shipping Policy

Total delivery time: typically 10–14 days door-to-door, occasionally up to 21 days during peak summer demand.

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We're proud to offer free tracked shipping on every ArcticPaw order.

Order processing

Orders are processed within 1–2 business days. You'll receive a confirmation email with a tracking number as soon as your order ships.

Delivery time

Estimated delivery is 10–14 days after processing. During heat waves and peak summer demand, delivery may take up to 21 days - we appreciate your patience.

Tracking

Every order includes end-to-end tracking. If your tracking hasn't updated within 7 days, email us and we'll look into it right away.

Questions?

Reach us any time at sadovyidenys9999@gmail.com - we reply within 24 hours.